FreightClaims.com

Learn how to add a new claim in FreightClaims.com using the three-step wizard. We cover identifiers, user assignment, uploads, claim parties, and shipment details.

Creating a Claim

Explore the email module on FreightClaims.com to learn how to send and receive claim messages, use templates or AI to draft emails, attach documents, and automate follow-ups for efficient communication.

Email Module

Learn how to file a claim in the system. We cover required details like origin, destination, and commodity info, plus how to use email templates to streamline communication and automate…

Filing A Claim

Learn how to mark a claim as filed, edit claim data, manage documents, send emails, and add existing or externally filed claims.

Marking a Claim as Filed

Overview of managing claims in FreightClaims.com using communication tools, email, workflows & more. See related videos for further details.

Managing Your Claims

Use automations for emails and claims. Select workflows, customize tasks, set dates, and manage automations to streamline processes.

Utilizing Automated Workflows

Learn how to create and customize dashboards. Explore sorting columns, applying filters, and tracking claims with custom views.

Creating and Editing Custom Dashboards

Discover the key features of your FreightClaims.com account. Manage your dashboard, customize settings, create claims, and track performance with Insights. Explore the Knowledge Center for detailed tutorials and reach out…

System Overview

Establishing and Utilizing the AAA Cooper Integration

Becca Welch

Claims Module

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

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